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Privacy Policy and Cookies

1. About this policy

This is the privacy policy for ARPRO SOLUTIONS, LLC (“Group” or “us” or “we” or “our”), where we are committed to protecting and respecting your privacy.
This policy (together with our Terms of Use and any other documents referred to in it) explains how we collect and use any personal data you provide to us or which we collect from you and how we will process such data. Please read this privacy policy carefully as by accessing and/or using our website (“our web site”), you are deemed to accept and consent to the terms of this privacy policy and the practices described in it.

2. About us

ARPRO SOLUTIONS, LLC is a public company registered with the Florida Secretary of State Department of Corporations under the company EIN registration 82-4716368.
For details on how to contact us, please refer to our “Contact Us” page, alternatively if you have any queries about the information we hold on you, please contact our office: e-email postmaster@arpro-solutions.comor telephone +39 04211706520.

3. How we collect information from you

We may collect and process information that you give us. You may give us information about you by filling in any forms, surveys etc. on our web site or by corresponding with us by phone, email or otherwise. This may include information you provide when you subscribe, register, enter a competition, promotion, sign up for a news alerts, complete a survey, or participate in any discussions or other social media functions, make inquiries, provide feedback or where you report a problem with our web site. We may also collect information if you contact us offline for example by telephone, fax or post. The information you give us may include your name, address, email address, and phone number.
We may collect anonymous information about you when you visit our web site through the use of various technologies including the use of ‘cookies’ and ‘web beacons’ which may include technical information, including:
- the Internet Protocol (IP) address used to connect your computer to the internet, any login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) click stream to, through and from our web site (including date and time), items you searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-over’s), and methods used to browse away from the page and any phone number used to call our contact number.
Cookies and traffic data
Cookies are small text files which are transferred from our website and stored on your computer’s hard drive. It helps a website to ‘remember’ who you are. Cookies are used and relied on heavily for everyday use of the internet as well as allowing us to provide you with a good experience when you browse our web site and also allows us to improve our web site. You can disable cookies using your browser (see below), but please note that if you decide not to accept all of the cookies, you will still be able to enter our web site but some things might not work properly and may affect your ability to use our web site.
There are many different types of cookies so we have produced the below guide to help you understand what cookies we use on our web site:
Session cookies
These are temporary cookies which are deleted when you close your browser or leave your session on our web site. We use session cookies on our web site and in some of our products and services to identify and track users and to store information about your preferences.
Persistent cookies
Persistent cookies enable our web site to ‘remember’ who you are and to remember your preferences on our web site. Persistent cookies will stay on your computer or device after you close your browser or leave your session on our web site.
Web analytics cookies and similar technologies
Our web site uses web analytic cookies. These cookies allow us to recognize and count the number of visitors and see how they move around our web site. This helps us make our service to you better.
Cookies list and disabling cookies
Please contact us for the list of cookies that we use on our websites (essential and non-essential). If you think a cookie is missing or notice a discrepancy, please do let us know.
You may be able to configure your browser to restrict cookies or block all cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our web site.

4. Sharing your information

We may share your information with:
- another organisation to whom we transfer our agreement with you.
- another organisation if we sell or buy (or negotiate to sell or buy) any business or assets.
- our funders or potential funders, such as our bank and with our professional advisors who has a reasonable need to see it.
- any company within the N&R of companies which may mean your information is transferred outside of the EEA (see further information at clause 8) so that they can provide products and services to you that you request.
- reputable third parties on a commercial basis but only in an anonymous aggregated data form.
- third party providers who supply services to us, or who process information on our behalf, may have incidental access to your information but will always take steps to ensure their security measures are adequate to protect your information.
- enforcement authorities if asked to do so or to a third party in the context of actual or threatened legal proceedings or if otherwise required by law to do so.

5. What your information is used for

We use information held about you for marketing purposes if you agree to register with us. From time to time, we may use your information to contact you with details about our products and services which we feel may be of interest to you. We may also share your information with other ARPRO SOLUTIONS, LLC companies within our group, as well as business partners and other carefully selected third parties so that they (or we) can contact you with information about products or services which we feel may be of interest to you. We or they may wish to contact you for this purpose by telephone, post or email.
We may also use and analyze the information that we collect so that we can administer, support, improve and develop our web site.
If you do not want the information we hold on you to be used in these ways, you must contact us either by writing to our office or by emailing us at sales@arpro-solutions.com and establishing your preferences. You may also request that we do not share your information with any third parties.

6. Your information

If we hold any information about you which is incorrect or if there are any changes to your details please let us know so that we can keep our records accurate and up to date. If you would like to update your records or see a copy of the information that we hold about you, you can contact our office or by emailing us at sales@arpro-solutions.com. If you request a copy of your information you will need to pay a statutory fee which is currently $10.00. However, before we agree to this, you must provide to us sufficient evidence of your identity as well as sufficient details of the information you wish to see to enable us to locate it.

7. Security and storage information

We will keep your information secure by taking appropriate technical and organizational measures against its unauthorized or unlawful processing and against its accidental loss, destruction or damage.
Please remember that the internet and email is not always secure and while we will always do our best to protect your information, we cannot guarantee your information will remain secure and any information you transmit via our web site or which is emailed to us is done at your own risk.
If we have given you, or you have chosen, a password to access certain areas of our web site, please keep your password safe – we will not share this password with anyone.

8. Transfers outside of the EEA

Personal data within the European Economic Area (“EEA”) is protected by data protection laws but other countries outside of the EEA do not necessarily protect your personal data in the same way or give the same level of protection to your information. The EEA comprises the EU countries and Norway, Iceland and Liechtenstein.
Our web site and email servers are hosted in the United States and this means we do transfer any information which is submitted by you through this site or via email outside of the EEA to the United States. For instance, where you provide information in order to sign up to news or email alerts. Any personal information you provide to us through this site or by emailing us will be routed to the US server before it is then sent to the relevant N&R department as well as being stored on our email servers which are hosted in the United States. We have taken steps to ensure that our host provides the necessary level of protection for your information. But if you do not want your personal information to be transferred outside the EEA, you should not use this site or contact us via email or register for any of our newsletters. By supplying your personal information through this site or via email you are consenting to such transfer outside of the EEA.

9. Other sites

If you follow a link from our web site to another third party website, this policy will no longer apply. We are not responsible for how other websites handle your information and we encourage you to read the privacy policies appearing on those websites. We do not accept any responsibility or liability for such third party websites and you use such third party websites at your own risk.

10. Changes to our privacy policy

We may change our privacy policy from time to time. We will always update the privacy policy on our web site, so please try to read it frequently to see any updates or changes. This privacy policy was last updated on May 25, 2018 and prior to this in 2014.